What services do we provide at LinX Outsourcing?

A. Accounting services - specifically in FS and tax return preparation, BAS preparation, bookkeeping and payroll.

B. Offshoring Services - you can outsource accounting, business support, engineering and IT positions or roles through us.

What industries do we specialize in?

We primarily serve businesses in Australian including accounting firms, small to medium enterprises, and other professional services.

How can outsourcing benefit your business?

Outsourcing allows you to reduce operational costs, access skilled talent, streamline processes, and focus on growing your core business.

What makes us different from other outsourcing companies?

We focus on providing client-focused and top-tier outsourcing solutions, while fostering excellent careers to our employees. Also, we have support team both in the Philippines and Australia.

How do we ensure the quality of work we deliver?

We follow a rigorous recruitment process, provide continuous training for our employees, engaged with a monthly win-win meetings with our clients and conduct regular performance reviews to maintain high standards.

What positions or functions can you outsource through us?

You can outsource roles in accounting, engineering, IT, admin support and other back-office functions.

How do we recruit and select talent for your needs?

We carefully screen candidates based on their skills, experience, and alignment with your business requirements.

What are the costs of our services?

Our costs depend on the scope of work and the roles you need. We’ll work with you to create a package that fits your budget.

What’s our onboarding process for new clients?

We start by understanding your needs, selecting the right talent or services, and establishing workflows to ensure a smooth transition.

Can you choose the team members working for your business?

Yes, we involve you in the selection process to ensure the team members align with your preferences and requirements.

Do we offer flexible service packages?

Absolutely! We customize our services based on your specific needs and goals.

How do we handle data privacy and confidentiality?

We comply with strict data privacy policies and use secure systems to protect your information.

What tools or systems will our team use to collaborate with you?

We adapt to your preferred tools to ensure seamless collaboration.

Can you scale your outsourced team with us as your business grows?

Yes, we provide scalable solutions to grow alongside your business.

How do we address any issues or concerns?

We assign a dedicated point of contact to handle your concerns promptly and conduct monthly review meetings.

Will you have a dedicated account manager or point of contact?

Yes, every client is assigned a dedicated account manager to ensure smooth communication and support.

How do we manage communication across time zones?

We adjust our schedules to align with your business hours, ensuring consistent and effective communication.

What types of businesses do we currently work with?

We work with a variety of businesses, including accounting firms, SMEs, and startups in Australia.

What’s the process if you need to end your service agreement with us?

We require a 90-day notice period to ensure a smooth transition and continuity of your business operations.